SupportAbility Release Notes
Evolving Community Services Technology
You can use our release notes page to get an understanding of how the SupportAbility product continues to evolve. If you're a SupportAbility customer, you can see all the new features we've added to your SupportAbility installation right here. Alternatively, if you're evaluating SupportAbility, the page below will start to show you the value that a SupportAbility subscription can provide.
Click on any of the versions listed below to see the changes that it contains.
SupportAbility v1.011
SupportAbility v1.010
SupportAbility v1.009
SupportAbility v1.008
SupportAbility v1.007
SupportAbility v1.006
SupportAbility v1.005
SupportAbility v1.004
SupportAbility v1.003
SupportAbility v1.002
SupportAbility v1.001
SupportAbility v1.000
Click on any of the versions listed below to see the changes that it contains.
SupportAbility v1.011Release Date: 10/05/2012
Contains 17 Changes
| Type | Description |
|---|---|
 New Feature |
Added New System Preference to choose how many days old a bookmarks should be before it turns red |
| New Feature |
Added ability to run Maintenance Reports for non Workforce goals and edit the list of goals on the report |
| New Feature |
Added ability to run Maintenance Sheet reports for non Workforce goals and edit the list of goals on the report |
| New Feature |
Added emergency information consent sheet report with signatures for each page |
| New Feature |
Added Journal Notes to goals listing |
| New Feature |
Top menu bar now scrolls with the page in Internet Explorer (v8+) |
| New Feature |
Added ability to upload RTF documents |
| New Feature |
Added 3 new costs to groups services to be amortised across attendees: - Accommodation costs - Petty cash costs - Other costs |
| New Feature |
Added ability to show and hide non-attendees in group services |
 Update |
Improved dashboard rendering for iPad |
| Update |
Improved dashboard rendering for Internet Explorer |
| Update |
Refined login page interface |
| Update |
Added ability to add up to 3 consent documents to clients |
| Update |
Added ability to choose Other as a client consent exclusion |
| Update |
km Travelled now split into Company km travelled and Private km travelled for individual and group services |
| Update |
Changed overnight and 24 hour allocations to add 8 hours each to total hours for individual and group service usage |
 Bug Fix |
Fixed a bug where Journals would not save the site information of the service usage was zero hrs |
SupportAbility v1.010Release Date: 30/03/2012
Contains 8 Changes
| Type | Description |
|---|---|
| New Feature |
Improved Apple iPad / iPhone, iPod Touch browsing experience by dialling automatic page load zoom in browser. |
| New Feature |
Added Client Outcome Standards to client goals and journals |
| New Feature |
Added consent features to Client::Details tab: - Ability to choose full, partial or no consent - Consent exclusion options for partial consent (partial consent requires at lead one exclusion) - Consent is a mandatory field - Ability to link to a consent document from the documents list. |
| New Feature |
Journal Types are now managed from system preferences. You can now choose which journal types actions are mandatory for, and which journal types should prompt you to add an action, but be optional. There's also a new setting in System Preferences called 'Journal Types are now managed from system preferences'. If selected it will flag clients as incomplete if they |
| New Feature |
Fixed bug in workforce journals where the site list was showing incorrect entries for the service |
| New Feature |
Added ability to select default journal type from System Preferences |
| Update |
Improved Client::Contacts field tab ordering |
| Update |
Made competency assessments easier to use on touch devices |
SupportAbility v1.009Release Date: 22/03/2012
Contains 17 Changes
| Type | Description |
|---|---|
| New Feature |
Ability to manage documents stypes from System Preferences::Documents and choose compulsory documents for each service |
| New Feature |
Added comprehensive support needs information to Client::Status tab |
| Bug Fix |
Fixed a bug that was making documents seem corrupted when they were not. Extra carriage returns were being added to the end of downloaded files which was confusing applications such as Microsoft Word when they were trying to read the documents. As a result some applications were incorrectly reporting that the documents were corrupt. |
| New Feature |
Added Closed File site and notes fields to Client::Client Details tab |
| New Feature |
Ability to view disk storage usage, allowance and % utilisation information in System Preferences::Installation Details tab |
| New Feature |
Added QDC Report to Reports Menu |
| New Feature |
Added competency and support needs assessments. Set up your assessment criteria and structures from the System Preferences::Competency Assessments tab and create assessments for clients from the new Clients::Competency tab. You can even graph clients progress over time against a particular set of assessment criteria. |
| New Feature |
Ability to print a client's goal list using the 'Client Goals' option in the client print menu |
| New Feature |
Added ability to create journals references directly from the maintenance report |
| New Feature |
Ability to filter goals by service |
| New Feature |
New System Preferences::Remote Access tab to manage remote access restrictions and allowances |
| New Feature |
Added ability to give bookmarks a priority level |
| Update |
Change quick search to only show active clients, employers and contacts |
| Update |
Added Staff Member field to documents dashboard portal |
| Update |
Excluded inactive clients from documents dashboard portal |
| Update |
Added Snap Shot, Personal Profile and Risk Assessment as compulsory documents for a client. Updated on dashboard links, incomplete clients report and client warnings bar. |
| Bug Fix |
Fixed bug on Windows Firefox where entering carriage returns in the middle or text area content would move the text cursor to the end of the content |
SupportAbility v1.008Release Date: 03/02/2012
Contains 10 Changes
| Type | Description |
|---|---|
| New Feature |
Changed 'Goals' tab to 'Goals / Maintenance' |
| New Feature |
Added ability to flag documents as obsolete |
| New Feature |
Added ability to flag goals as workforce goals. Only workforce goals are referenced in maintenance sheets and maintenance reports |
| New Feature |
Added ability to bookmark records and tabs |
| New Feature |
New bookmarks dashboard portal now available |
| Update |
Added time spent to journal printouts |
| Update |
Added confirm dialog box when deleting DMI codes from client goals |
| Update |
Updated Client Goals to sort by start date, goal description |
| Update |
Added 'Other' option to document type list on Client::Documents tab |
| Update |
Added Journal References to Maintenance Report |
SupportAbility v1.007Release Date: 19/01/2012
Contains 11 Changes
| Type | Description |
|---|---|
| New Feature |
Report: Emergency contact and information sheet. Available from the print menu on the Client::Edit screen. |
| New Feature |
Added 'Send Newsletter' field to client search so that mailing label data can be exported |
| New Feature |
Added ability to export client and employer mail merge data from list screen menus |
| New Feature |
Added ability to print a single journal entry |
| Update |
Improved Maintenance Report layout |
| Update |
Changed workforce staff member listing order on Client::Details services portal |
| Bug Fix |
Fixed text area scrolling bug |
| Bug Fix |
Fixed an issue where service usage recorded by a journal entry was not showing on the Client::Service tab |
| Bug Fix |
Fixed IE bug where funding graphs would not display |
| Bug Fix |
Fixed an issue with filtering the Maintenance Sheet report by date |
| Bug Fix |
Fixed an issue with filtering the Work Evidence report by date |
SupportAbility v1.006Release Date: 20/12/2011
Contains 9 Changes
| Type | Description |
|---|---|
| New Feature |
Client Service list now has different headers for staff with 'Workforce' set as their primary service |
| New Feature |
Hearing Aid checkbox field added to Client::Status tab |
| New Feature |
Added productivity % of benchmark indicator to each productivity record |
| Update |
Updated jQuery engine to 1.7.1 |
| Update |
Added 'Diabetic Seizures' to epilepsy type list |
| Update |
Pulldown menu options for the contact fields 'Type' and 'Service Type' are now editable |
| Update |
Changed contact field labels: 1. 'Home Phone' => 'Phone' 2. 'Case Manager' => 'Staff Member' |
| Update |
Client goals now sorted by start date |
| Update |
Changed 'Training Matrix Tasks' to 'Supported Employee Productivity Records' |
SupportAbility v1.005Release Date: 23/11/2011
Contains 13 Changes
| Type | Description |
|---|---|
| New Feature |
Workforce: Ability to print maintenance sheet |
| New Feature |
Workforce: Ability to print training matrix task list |
| New Feature |
Workforce: Ability to filter training matrix task list |
| New Feature |
Ability to filter personal goals list |
| New Feature |
Workforce: added ability to print client incident list |
| New Feature |
Workforce: Ability record observed behaviours for clients |
| New Feature |
Workforce: Ability print observed behaviour reports for clients |
| New Feature |
Workforce: New dashboard portal showing workforce clients with less than 6 training matrix tasks in the current calendar year |
| Update |
Workforce: Work performance evidence reports now reference journals and maintenance sheets |
| Update |
Workforce: Maintenance reports now show the date range ranter than a singular date |
| Update |
Workforce: Maintenance reports now lookup DMI codes from personal goals |
| Update |
Workforce: June and December maintenance reports labeled as progress reports |
| Update |
Workforce: Ability to print all maintenance activity between a selected date range |
SupportAbility v1.004Release Date: 21/11/2011
Contains 6 Changes
| Type | Description |
|---|---|
| New Feature |
All printing of documents has moved from menus to the print button at the top right of the screen. Simply click on the print button to view the print documents that are available. |
| New Feature |
Improved journal printing layouts and included workforce fields |
| New Feature |
Ability to add a quaternary disability |
| New Feature |
Increased maximum upload file size to 30MB |
| New Feature |
Workforce: Performance Evidence Report |
| New Feature |
Ability to record client's doctor details |
SupportAbility v1.003Release Date: 20/11/2011
Contains 18 Changes
| Type | Description |
|---|---|
| New Feature |
Created an ability to override/adjust management fee % |
| New Feature |
Split Respite service into 3 services into (ROC, HACC/PAG & Respite Block) |
| New Feature |
Workforce: Added educational placement history to employment tab |
| New Feature |
Many larger text boxes now automatically grow to accommodate the amount of text they contain |
| New Feature |
Workforce: Created a new tab to manage personal goals |
| New Feature |
Workforce: Ability to create maintenance report |
| New Feature |
Workforce: Ability to print maintenance report |
| New Feature |
Workforce: Maintenance report dashboard reminders portal |
| New Feature |
Added Manager Privilege |
| New Feature |
Added ability to flag journal entries as only viewable by users with the managers privilege |
| New Feature |
Added ability to flag documents as only viewable by users with the managers privilege |
| New Feature |
Added ability to flag medical conditions as only viewable by users with the managers privilege |
| New Feature |
Workforce: Ability to manage client incidents |
| New Feature |
Workforce: Ability to manage client training matrix tasks |
| Update |
ROC funding can now be used for all services Group Based ISP funding can now be used for all services TTE funding can only be used for TTE services |
| Update |
Merge service usage tabs for Day Services, Respite Block, ROC, HACC/PAG, TTE and Individual services into a single tab for services |
| Update |
Workforce: Added 'What Happened', 'Response' and 'Outcome' fields to journals |
| Update |
Workforce: Added new journal types for workforce |
SupportAbility v1.002Release Date: 26/10/2011
Contains 8 Changes
| Type | Description |
|---|---|
| New Feature |
Add Client Photo with date taken |
| New Feature |
Ability to record a client's external services including: - Provider - Location - Days of week - Notes |
| New Feature |
Added candidate search to dashboard |
| New Feature |
Ability to make clients active, inactive |
| New Feature |
Ability to sort lists alphabetically |
| New Feature |
Ability to edit disability type list |
| New Feature |
Ability to add workforce DMI codes to journals |
| Update |
Ability to choose a service for each fee |
SupportAbility v1.001Release Date: 19/10/2011
Contains 10 Changes
| Type | Description |
|---|---|
| New Feature |
Add Companion Card Number to status tab |
| New Feature |
Add Non-disclosure option to medical condition |
| New Feature |
Add date of birth and preferred contacts method fields to client contacts |
| New Feature |
Add document link to journal |
| New Feature |
Ability to duplicate journal actions |
| New Feature |
Add council to postcode database. Also add to client search |
| Update |
Change epilepsy checkbox to drop down menu |
| Update |
Remove employer payment details from TTE |
| Update |
Remove ESS Vacancy ID Field |
| Bug Fix |
Ensure journal saves service type |
SupportAbility v1.000Release Date: 04/10/2011
Contains 1 Changes
| Type | Description |
|---|---|
| New Feature |
Core system release |